Refund policy

RETURNS

  • ALL ORDERS ARE FINAL SALE.
  • WE DO NOT ACCEPT RETURNS ON ANY ORDERS
  • If you have any questions or concerns please email doingbetterguaranteed@gmail.com
  • You must notify us within 7 days of any issues with the items you receive.
  • Claims for items damaged upon receipt must include clear photos of the damaged item.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

IF YOUR PACKAGE IS RECEIVED DAMAGED UPON DELIVERY, A CLAIM CAN BE FILED IMMEDIATELY.  CLAIMS FOR DAMAGES BEYOND 7 DAYS OF DELIVERY WILL NOT BE APPROVED.  

PHOTOS OF ALL DAMAGED ITEMS INCLUDING SHIPPING AND PACKAGING MATERIALS WILL BE REQUIRED. 


Exceptions / non-returnable items
We DO NOT accept returns on any orders. There are NO exceptions. 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at doingbetterguaranteed@gmail.com.